Restaurant Manager Resume Sample
Maribeth M. Santiago
Address: 1269 Georgetown St., Jacksonville Beach, Florida
Phone: (604) 997-6945
Email: [email protected]
Current job: Restaurant Manager; Flame Tree Grill and Brewery, Jacksonville, FL
Objective
To establish a career in the restaurant industry by addressing the two components of profit: cost and revenues through consistency in food quality, customer service, store cleanliness and smart money management.
Skills
- 5 years experience as Restaurant Manager
- 3 years experience as Assistant Restaurant Manager
- 10 years experience in the food retail industry
- Associate Degree, Hotel and Restaurant Management
- Certification, Restaurant Inventory Management
- Certification, Customer Service Training
- Certification; Hospitality and Food Service
- Bilingual; Spanish
- Physically Fit
- Excellent communication skills
- Team oriented
- Pleasing personality
- Excellent disposition
- Goal – oriented
- Highly organized
- Punctual
Work Experience
Restaurant Manager, 2020 to Present
Flame Tree Grill and Brewery, Jacksonville, FL
Duties and Responsibilities
- Opens and closes restaurant
- Reviews inventory and daily par stock levels
- Prepares food requisition orders and relays to Purchasing
- Creates shift schedules for service crew
- Manages and trains service crew
- Reviews and evaluates food service crew performance
- Conducts pre-shift meetings with staff
- Conducts daily audit on all store sections
- Checks working condition of equipment
- Checks quality of ingredients, preparation schedules with kitchen crew
- Reviews monthly P/L statement
- Greets and welcomes guests to the restaurant
- Navigates all sections of the restaurant and assists in areas which need more assistance
- Gives recommendations on menu and specials of the day
- Immediately addresses all concerns, complaints and questions from customers.
- Liaisons with the kitchen to ensure prompt serving of all orders
- Ensures all tables are complete with utensils and dining ware.
- Circulates in dining area to attend to customer issues
- Manages cashiering station
- Ensures cleanliness of restaurant
- Prepares required reports and paperwork.
Assistant Restaurant Manager, 2017-2020
Paso Doble Mexican Restaurant; Jacksonville Beach, FL
Duties and Responsibilities
- Opens and closes restaurant
- Reviews inventory and daily par stock levels
- Greets and welcomes guests to the restaurant
- Conducts daily audit on all store sections
- Checks working condition of equipment
- Checks quality of ingredients, preparation schedules with kitchen crew
- Navigates all sections of the restaurant and assists in areas which need more assistance
- Gives recommendations on menu and specials of the day
- Immediately addresses all concerns, complaints and questions from customers.
- Liaisons with the kitchen to ensure prompt serving of all orders
- Ensures all tables are complete with utensils and dining ware.
- Circulates in dining area to attend to customer issues
- Manages cashiering station
- Ensures cleanliness of restaurant
- Prepares required reports and paperwork.
Server, 2015-2017
Paso Doble Mexican Restaurant; Jacksonville Beach, FL.
Duties and Responsibilities
- Greets and welcomes guests to the restaurant
- Brings guests to their tables and provides menus
- Conducts up-selling of select menu items
- Checks with the kitchen to ensure prompt serving of all orders
- Checks that tables are complete with utensils and dining ware.
- Checks quality of all food and drinks before serving
- Gets bill upon request from customer
- Attends to all concerns and complaints from customers
- Reviews menu items
- Ensures cleanliness of restaurant
Education
Florida Institute
Associate Degree, Hotel and Restaurant Management
Sacramento, CA
2011-2015; 3.6 GPA
Fletcher High School
High School Diploma
Sacramento, CA
2007-2011, 3.8 GPA
Courses
- Certification, Restaurant Inventory Management
- Certification, Customer Service Training
- Certification; Hospitality and Food Service
- MS Office
Personal information
- Single
- DOB 11/05/90
- Hobbies include singing, reading and sewing
What to Write in a Restaurant Manager Resume Objective
Restaurant owners would rather invest in someone whom they can train and develop to run the day-to-day demands of their business. It costs money to train new managers and the risks they take when the Restaurant Manager leaves for another offer could potentially harm the profitability of the restaurant. This is especially true if the resigned manager has valuable information on the restaurant’s proprietary mixes, marinades and recipes.
Thus, it would be wise to state in your resume your desire to build a career with an establishment. For owners, career-oriented candidates tend to work with the interest of the business at heart.
Business owners also want to know if you understand the objectives of your job as Restaurant Manager. For them it is all about profitability. That is why you should frame your objective from the point of view of the restaurant owner:
“How can I make the business profitable?”
And to do so, you must address the two components of profitability: cost and revenues. By simply stating this in your resume objective, owners will view you as a candidate who approaches the job not just as a way to earn a salary, but as a business.
What to Write in a Restaurant Manager Resume Skills Section
For a Restaurant Manager to be effective not only must he or she possess the required culinary skills but he or she must also have the managerial abilities. Decisions have to be made every day. Some of these decisions happen on the fly; situations arise in the food business that could go from bad to worse if not attended to right away.
Here are some of the qualities that you should have in the Restaurant Manager resume skills section:
- Educational Attainment; if you want to move up the restaurant hierarchy you must have a degree in a related field. The restaurant business isn’t just about the quality of food. To ensure its profitability, you must understand the business side of managing a restaurant.
- Certifications; if you have undertaken additional trainings in courses that are related to the restaurant business, you should include these in your resume.
- Proficient with numbers; Restaurant Managers are tasked to work with an operating budget. Many owners give Restaurant Managers a projected Profit and Loss Statement or P/L Statement which defines their cost parameters and target sales for the month. You should be able to stay within your food cost and keep current expenses within manageable levels without compromising the quality of food and service.
- Highly organized; another important aspect of restaurant management is your ability to keep track of your inventory. Mismanagement of inventory can lead to 3 unwanted situations: increased food cost, wastage and poor food quality. You have to know how to rotate your stocks and stay true to the principles of FiFo.
- Prioritizes cleanliness; food safety is very important in the restaurant business and it all begins with cleanliness. You have to be strict in maintaining all sanitation and cleaning procedures in the restaurant.
- People skills; you have to know how to manage your staff. It’s not just about ordering them around. As a manager, you have to know how to get them to put out 100% on the floor every day.
- Ability to work with a team; the saying “You are only as strong as the weakest link” is very true in the restaurant business. As the Restaurant Manager you should get everyone to work together.
- Pleasant, positive disposition; you should have the personality to deal with customers in a respectful and courteous manner.
- Excellent communication skills.
- Respects the value of time.
- Great ability to make quick decisions.
- Great ability to manage stressful situations.
- Great ability to find immediate resolutions to issues and concerns.
The job of a Restaurant Manager carries many important responsibilities. The owner will place his or her trust in your capacity to manage the business efficiently from the time the doors open.
What to Write and Not to Write in the Restaurant Manager Resume Experience Section
For some restaurant owners, experience in terms of tenure is important. But they may not place much importance in the variety of experience.
Restaurant owners want their manager to run their business according to how it should be run. They have made rules, guidelines, frameworks and processes which comprise the restaurant’s system of operations. A candidate who has been in many restaurants could be perceived as someone who “knows too much”.
They could be seen as candidates who are difficult to train because they are set in their ways. Even if the owner already has a tried and tested system in place, candidates who have too much experience may veer away from the process simply because their way is better.
If you’ve had more than 3 employers, focus on the 3 most important experiences and go into detail with these restaurants. Business owners want to see growth; so start with an experience as a Server then move up to Team Leader, Assistant Restaurant Manager before getting into the Restaurant Manager position.
The experiences which are not relevant, you may decide to mention in the interview. But if you want to be hired, focus only on the experiences that matter.
