Job interview questions for Banquet Servers with answers
How to answer “How would you handle a situation where a customer is dissatisfied with their food”?
Possible answers:
- I always try to find a solution to make the customer happy. I would offer them a free drink and a new dish, and if they are still unhappy I would offer them a full refund.
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If a customer is dissatisfied with their food, I would first ask them to describe the problem with their food. Then I would get the correct food out to them and if it is not feasible to do that, then I would offer them a meal or money back.
How to answer “What are your thoughts about teamwork as a banquet server”?
Possible answers:
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One of my strengths is knowing how to work well with others. I am an outgoing, social person and I’m able to work well with others to accomplish a goal. I would be a great addition to a team because I am also very hardworking and dedicated.
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I think that teamwork is essential to any company that wants to be successful in their goals. I have been on many teams and have always been a willing contributor. I have always strived to improve my skills to better the team’s chances of success.
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I think that teamwork is very important in any job. I’m a team player and I like to work with people. I think that when people work together they can accomplish more than they can on their own.
How to answer “Can you describe a time where you went the extra mile for a customer?”
Possible answers:
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This is a great question. I had a customer that was disappointed with their meal and I offered them a free dessert. They were thrilled and said they would be coming back soon.
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This one time, my boss told me to set up for a dinner, but I didn’t have any extra plates to serve with, so I went to my car and grabbed a few of mine. My boss was really impressed and told me that I did the right thing in going the extra mile for the customer.
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A time where I went the extra mile for a customer was when I was working as a banquet server. I had a table of 8 people and was running low on champagne. I had a table of 10 coming in and didn’t want them to have to wait, so I volunteered to go find more champagne. It was not my job to go find more champagne, but I knew it was the right thing to do to keep both tables happy.
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I would say that one time I went the extra mile for a customer was when I saw that they didn’t have enough of the food that they ordered for their party, so I did everything in my power to find more of the food that they ordered. I searched for more of the food and when I couldn’t get any more of it, I made more of the food myself by cooking it and serving it to the party.
How to answer “What do you enjoy most about working in the catering industry?”
Possible answers:
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I enjoy the wide variety of responsibilities in the catering industry. I enjoy the opportunity to greet people and make them feel welcome. I also enjoy being able to serve the food and drinks to guests at events.
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I enjoy the fast-paced environment of catering, where it’s important to be versatile and able to think quickly on your feet. I also enjoy the people I work with, as they’re a big part of what makes the company great.
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I enjoy meeting and interacting with different people, which is why I love the catering industry. I never know what to expect when I get to a new event, and it keeps me on my toes and engaged in the evening. The food is always incredible and I’m grateful for the chance to taste all the new dishes that come along.
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I love the chance to meet new people and make connections, as well as the feeling of satisfaction I get from making people’s day by catering to their needs.
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One of the things I enjoy most about working in the catering industry is that it is never the same. Each day is a new day and brings new challenges, which I find very rewarding.
How to answer “What are your thoughts about communication skills and how they affect success in this line of work”
Possible answers:
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Successful communication skills are essential in this line of work because it is imperative that the server is able to clearly communicate the needs of the customer to the kitchen.
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I feel that communication skills are essential for successfully working in this type of job. I’ve found that being able to get the right information out to the right people is very important in my line of work. I feel that my strong communication skills are what I bring to the table.
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I believe that communication skills are important in any line of work. In this industry, where coordination is key to success, it is imperative to be able to communicate effectively with various people. I think that my experiences as a server have helped me develop these skills and I am excited to use them in this next step of my career.
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Communication skills are an important part of any job, but especially those in the service industry. I think communication skills affect success in this line of work because it is important for servers to be able to interact with customers on a personal level so that they can best serve them and make them feel welcome and appreciated.
How to answer “Why are you interested in this position?”
This is a tough question, but the best thing to do is be honest. You want to put your best foot forward and show the interviewer that you are enthusiastic about the position. You should not lie, because if the interview progresses and you are offered the job, your dishonesty will likely come to light.
Tell the interviewer why you want the position and how it would help you reach your goals, if it would.
Possible answers:
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In my previous job as a banquet server, I was able to develop my customer service skills to troubleshoot problems and learn how to be more creative and flexible. I love interacting with people, so this position would be perfect for me.
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I’m interested in the banquet server position because I enjoy the fast-paced environment and working with people. I’m very detail-oriented and I’m always eager to learn new skills.
I’ve been waiting tables since I was 16 and I love that it has given me a chance to meet all sorts of different people.
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In my previous job I had to take care of the needs of our guests and I liked the job because it was interactive and I was learning new skills. Now that I am looking for a new position, I am looking for a job that allows me to use my skills.
Other frequently asked job interview questions for Banquet Server positions
- How does one go about being a server?
- What was the last event that you catered for?
- What is the most common mistake seen in this job from your experience?
- What would you say is your strongest skill?
- What experience do you have working in food service?
- What are your goals for the future?
- How would you describe your typical day at work?
- What are the main challenges that you face as a banquet server at Grill Stop burgers?
- What would be your ideal role at Grill Stop burgers?
- How do you think you can make the lives of your co-workers easier (and better)?
- What is the most interesting challenge that you’ve faced in your previous employment and how did you overcome
- What’s the best part of your job?
- What’s the most challenging aspect of your job?
- How would you define a great banquet server?
- What type of banquet server do you think you are?
- How do you typically go about making customers happy?
- What do you think is the most important thing to know in order to be a great banquet server?
